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Free Shipping with Ship-to-Store

• How it Works|
• Delivery Estimates|
• FAQ

How Does Ship-to-Store Work? Top

Ship-to-Store is a service that offers free shipping for your online order to your local Sun & Ski Sports location. Big or small, all items available on sunandski.com qualify for Ship-to-Store. Get free shipping with Ship-to-Store by following these easy steps:

1. Add the products you want shipped to your cart.
2. Select "Ship-to-Store" from the drop down menu and click "Proceed to Checkout".
3. Enter your billing and shipping information as you normally would.
4. Under "Delivery Options", select the closest store to you in the drop down menu.
5. Click "Place Order" and you're all done.
6. We will send you an email when your order is ready for pickup.

Please Note: Ship-to-Store orders typically take between 2 - 11 business days (Monday - Friday) after your order is placed, depending on your destination store. Please see below for more delivery estimates.

Bike Orders

For Ship-to-Store bike order details and restrictions, please see the Bike Shipping Options page.

How Long Does Ship-to-Store Take? Top

Select a state for estimated arrival dates:

• Connecticut
• Florida
• Georgia
• Maryland
• New Hampshire
• New York
• N. Carolina
• Ohio
• Oklahoma
• Tennessee
• Texas
• Virginia

Sun & Ski Sports Store	Store Location	Estimated Arrival Date
Connecticut	195 W. Main St. Avon, CT 06001 Phone: (860) 284-6818
Miami NO BIKES shipped to this location	8789 Southwest 132nd Miami, FL 33176 Phone: (305) 255-1166
Atlanta	Discover Mills Mall I-85 North at Hwy. 120 East Lawrenceville, GA 30043 Phone: (678) 847-5717
Charlotte 5341 Ballantyne Commons Parkway Charlotte, NC 28277 Phone: (704) 246-1930 Concord 8381 Concord Mills Blvd Concord, NC 28027 Phone: (704) 979-6500
Cincinnati NO BIKES shipped to this location	7565 Kenwood at Montgomery Rd Cincinnati, OH 45236 Phone: (513) 745-0099
Oklahoma City 10109 North May Oklahoma City, OK 73120 Phone: (405) 755-7400 Tulsa 6808 Memorial Drive Tulsa, OK 74133 Phone: (918) 254-0673 Norman Sooner Mall 3301 West Main St. Norman, OK 73072 Phone: (405) 360-8058
Nashville 501 Opry Mills Dr Nashville, TN 37214 Phone: (615) 514-3300 Franklin 545 Cool Springs Blvd. Franklin, TN 37067 Phone: (615) 628-0289
Arlington 1100 West Arbrook Blvd. Arlington, TX 76015 Phone: (682) 433-0027 Austin 2438 W. Anderson Lane Austin, TX 78757 Phone: (512) 467-2782 Dallas 11170 N Central Expressway Dallas, TX 75243 Phone: (214) 442-7007 Frisco 2943 Preston Rd., Suite 1400 Frisco, TX 75034 Phone: (214) 494-4288 Grapevine 3000 Grapevine Mills Pkwy. Grapevine, TX 76051 Phone: (972) 355-9424 Houston 6100 Westheimer Rd. Houston, TX 77057 Phone: (713) 783-8180 Houston 900 S. Gessner Suite #326 Houston, TX 77024 Phone: (713) 464-6363 Houston 5503 FM-1960 West Houston, TX 77069 Phone: (281) 537-0928 Katy 5000 Katy Mills Circle Katy, TX 77494 Phone: (281) 994-5291 San Antonio 13411 San Pedro Avenue San Antonio, TX 78216 Phone: (210) 494-0429 Webster 1355 West Bay Area Blvd. Webster, TX 77598 Phone: (281) 823-5154
Ski Chalet of Chantilly NO BIKES shipped to this location 14130 Sullyfield Circle Chantilly, Virginia 20151 Phone: (703) 631-7880 Ski Chalet of Falls Church NO BIKES shipped to this location 6280 Seven Corners Center Falls Church, VA 22044 Phone: (703) 521-1700
Ski Chalet of Gaithersburg NO BIKES shipped to this location	203 Muddy Branch Road Gaithersburg, Maryland 20878 Phone: (301) 948-5200
Ski Stop of New York NO BIKES shipped to this location	197 South Service Road Plainview, NY 11803 Phone: (516) 249-7980
Joe Jones Ski & Sport of North Conway	2709 White Mountain Highway North Conway, NH 03860 Phone: (603) 356-9411

Please Note: Ship-to-Store delivery estimates are based on orders placed today, before 12:00 PM CST, for in-stock items. Once you place your order, you will receive a more accurate arrival date via email. See Shipping Timeline for Exceptions. Ship-to-Store orders typically take between 2 - 12 business days (Monday - Friday) after your order is placed, depending on your destination store.

Ship-to-Store FAQ Top

When do I pick up my order?

We will send you an email notification when your order is ready to be picked up along with instructions on what you need to bring with you to the store.

Can I change my mind and have it shipped to my address?

Unfortunately, you are unable to change shipping methods once you have placed your order. If you do not pick up your order at the store within 18 days, your order will be automatically shipped to your billing address and standard shipping fees will be applied to your order.

Can someone else pick up my order?

At this time, only the person listed on the order is eligible to pick up the order.

Can I track my package?

We do not offer tracking for Ship-to-Store orders. However, we will email you once the order leaves our warehouse with an estimated arrival date. Orders typically take 2-12 business days after your order is placed. Estimated arrival dates are not guaranteed.

Where do I pick up my order?

When you arrive at the store, proceed to the cash register at the front desk. You will need to bring a copy of the "Ready for Pickup" email along with the credit card used to place your order. If you are unable to print the email, write down your order number and carton ID and bring it to a store associate.

What do I need to bring when I pick up my order?

You will need to bring a copy of the "Ready for Pickup" email along with the credit card used to place your order. If you are unable to print the email, write down your order number and carton ID and bring it to a store associate.

What items are eligible for Ship-to-Store?

Everything. All items online are eligible for store pickup.

How do I cancel my order?

After you place your order, processing begins immediately. During processing time, it may be possible to cancel your order but this is not guaranteed. Once your order is shipped to the store, it cannot be canceled. Please call customer service at 866-786-3869 to see if you are able to cancel. If you are unable to cancel your order, you have 30 days for a refund and 90 days to exchange or get store credit. Please read our return and exchange policy for details.

What if I'm ordering Bikes?

Bike purchases require assembly and may take additional time before they can be picked up. After receiving the "Ready for Pickup" email, please call ahead to your store to confirm their status.

What if I'm ordering a kayak, Skis, or Snowboards?

For Ski and Snowboard orders that you want mounted, please bring your boots in with you when picking up your order. Ski Mounting and Snowboard Mounting are an additional fee but discounted when your original purchase is made with us online.