As you know there are a lot of retailers opening their doors on Thanksgiving Day. We have elected not to follow that trend. WE BELIEVE THAT THIS IS A DAY OF CELEBRATION WITH FAMILY AND FRIENDS.

This means that none of our stores will be open on Thanksgiving Day.

— Frank Stanley and Steve Rath, Co-CEO's

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Bikes, Frames & Bike Parts Returns

Bikes & Frames:
  • Return Authorization Required for all bike and frame returns to insure proper packaging and shipping standards. You must call 866-786-3869 during regular business hours or email us for a Return Authorization.
  • Items must be returned in new and unused condition to insure full credit.
Bike Parts:
  • Return Authorization Required for all bike part returns to insure proper packaging and shipping standards. You must call 866-786-3869 during regular business hours or email us for a Return Authorization.
  • Returns are accepted for bike parts that are in new and unused condition. Any parts returned to us that have been installed, used or damaged will not be accepted.

A RMA number is required for all bike, bike frame and bike part returns to insure proper packaging and shipping standards for your protection. Returns will be accepted for items that are new and unused condition. Any parts returned that have been installed, used or damaged will not be accepted. Call 866-786-3869 to receive RMA Number.

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